1. Privacy policy

1.1 Peterborough City Council (“We”) are committed to protecting and respecting your privacy. We are the local authority for Peterborough and our headquarters is located at Town Hall, Bridge Street, Peterborough, PE1 1HG.

1.2 This privacy policy (together with our website terms of use (available at https://www.sharepeterborough.com/terms-conditions/) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website sharepeterborough.com¬†(“Share Peterborough”) you are accepting and consenting to the practices described in this policy.

1.3 For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Peterborough City Council, of Town Hall, Bridge Street, Peterborough, PE1 1 HG.

2. Information We May Collect From You

2.1 We may collect and process the following data about you:

2.1.1 Information you give us. You may give us information about you by filling in forms on Share Peterborough or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use Share Peterborough, search for information, post information, participate in discussion boards or other social media functions on Share Peterborough, enter a competition, promotion or survey and when you report a problem with Share Peterborough. The information you give us may include your name, company number, address, e-mail address and phone number, financial and credit card information, personal description, photograph and/or any text, photographs and images relating to the Interactive Services (as defined in our Acceptable Use Policy).

2.1.2 Information we collect about you. With regard to each of your visits to Share Peterborough we may automatically collect the following information:

(a) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

(b) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from Share Peterborough (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number;

2.1.3 Information we receive from other sources. We may receive information about you if you use any of the other websites operated, or other services provided, by us or our affiliated entities (including private limited companies which are wholly owned by us). In this case we will either have informed you when we collected that data that it may be shared internally and combined with data collected on this site, or will seek your consent before retrieving and using the data for such purposes. We are also working closely with third parties (which may include, but is not limited to, business partners, sub-contractors in technical and delivery services, advertising networks, analytics providers and search information providers) and may receive information about you from them and will deal with your information in accordance with this policy.

3. Cookies

Share Peterborough uses cookies to distinguish you from other users of the site. This helps us to provide you with a good experience when you browse Share Peterborough and also allows us to improve the site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

4. Uses Made of the Information

We use information held about you in the following ways:

4.1 Information you give to us. We will use this information:

4.1.1 to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
4.1.2 to provide you with information about other services we offer that are similar to those that we have already supplied to you, which you have enquired about or which we feel may interest you;
4.1.3 to notify you about changes to our service;
4.1.4 to ensure that content from Share Peterborough is presented in the most effective manner for you and for your computer;
4.1.5 to conduct and publish evaluations of the economic, social and environmental impact of Share Peterborough.

4.2 Information we collect about you. We will use this information:

4.2.1 to administer Share Peterborough and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
4.2.2 to improve Share Peterborough to ensure that content is presented in the most effective manner for you and for your computer;
4.2.3 to allow you to participate in interactive features of our service, when you choose to do so;
4.2.4 as part of our efforts to keep Share Peterborough safe and secure;
4.2.5 to measure or understand the effectiveness of advertising (if any) we serve to you and others, and to deliver relevant advertising to you;
4.2.6 to make suggestions and recommendations to you and other users of Share Peterborough about goods or services that may interest you or them;
4.2.7 to conduct and publish evaluations of the economic, social and environmental impact of Share Peterborough

4.3 Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

5. Disclosure of Your Information

5.1 We may share your information with selected third parties including:

5.1.1 business partners, suppliers and sub-contractors for the performance of any arrangement we enter into with them or you, including for the purpose of sourcing funding for Share Peterborough;
5.1.2 advertisers and advertising networks that require the data to select and serve relevant adverts to you and others; and/or
5.1.3 analytics and search engine providers that assist us in the improvement and optimisation of Share Peterborough.

5.2 We may disclose your personal information to third parties:

5.2.1 in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
5.2.2 if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply the website terms of use (available at: https://www.sharepeterborough.com/terms-conditions/) and other agreements; or to protect the rights, property, or safety of Peterborough City Council or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

6. Where We Store Your Personal Data

6.1 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer or storage. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

6.2 All information you provide to us is stored on third party secure servers. Any payment transactions may be carried out by a third party acting on our behalf. Where we have given you (or where you have chosen) a password which enables you to access certain parts of Share Peterborough, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

6.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Share Peterborough; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

7. Your Rights

7.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking/unchecking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@sharepeterborough.com.

7.2 Share Peterborough may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

8. Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a reasonable fee to meet our costs in providing you with details of the information we hold about you.

9. Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.